All Momcozy.com standard shipping rates and policies apply to all items when shipped to the United States, United Kingdom, Canada, Australia, Saudi Arabia, France, Germany, and some EU Countries including free shipping on qualifying orders. For other countries, please get in touch with our customer service before placing the order.
The time frame of order delivery is divided into two parts:
●Processing time: 1-2 business days
●Shipping time: 3-8 days (excluding weekends and holidays).
Click here for more shipping details
30-Day No-Reason Return Policy
Momcozy offers a 30-day no-reason return policy for unused and unopened products with intact packaging. Returns must include all original accessories and proof of purchase. Customers are responsible for return shipping costs, and original shipping fees are non-refundable. Clearance items and non-Momcozy branded products are excluded from this policy.
Exchange Policy
Non-Quality Issues: Within 30 days of receipt, unused products may be exchanged for reasons such as size mismatch, with the return shipping cost to be borne by you.
Quality Issues: If a product is damaged due to quality issues within the warranty period, please contact our customer service team for assistance. They will provide you with a solution that best suits your needs.
If you have any problems or malfunctions during use, please contact us at support@momcozy.com, and please allow up to 24 business hours for a response to your question.
Click here for more return&exchange details
At Momcozy, we want you to feel confident in your purchase. That's why we offer a 1-year warranty (2 years in the EU) on most battery-operated products. The warranty covers failures caused by non-human factors, such as manufacturing defects or internal malfunctions under normal use. Simply keep your proof of purchase and contact us if you experience any issues within the warranty period. We'll work with you to find a solution, whether it's a repair, replacement, or refund.
Some exclusions apply, such as damage caused by misuse or unauthorized modification. For more details, please see our full warranty policy.
You no longer have to worry about not being able to heat the wipes when the amount of wet wipes is small.The spring design keeps the wipes close to the top of the diaper warmer, so that every wet wipe you draw is warm.（If the wipes cannot be placed, you can take out the spring and use it.）
Baby wipes warmer dispenser features a top heating design that keeps the wipes at the warmest temperature at the top of the box, and the high-quality silicone seal effectively locks in moisture and heat, preventing the wipes from drying out and turning brown.
MAKE LOVE THIS LOOK
Wipes stay nice and warm and doesn’t get dried out
Good
So excited to use
My baby hates the cold wipes at night this has made a major difference he now sleeps while I change him definitely worth the price . Has different heat levels which I love sides lock in place so when you pull the wipes out it doesnt come up completely which ensures easy use . Definitely would recommend if ur baby dislikes cold wipes .
Excelente
Llevo un tiempo usndolo con mi beb y me encanta no se secan las toallitas y siempre se mantienen calentitas
