Obtenga un reembolso completo si su pedido no llega tal y como se describe, incluida la pérdida o daños durante el transporte.
Retraso en la llegada: Reclamación de 5 $ si su paquete nacional no se entrega en un plazo de 10 días desde la entrega (30 días para paquetes internacionales)..
Daños: Reclamación de hasta el valor total de su compra si sus artículos resultan dañados durante el transporte.
Pérdida: Reclame el importe íntegro de su compra si su paquete nacional no se entrega antes de transcurridos 30 días desde la fecha de entrega (60 días en el caso de los paquetes internacionales).
Compra sin preocupaciones también incluye compensaciones por las emisiones de carbono producidas en el país de destino del destinatario.
Visite el Centro de resoluciones de Seelpara resolver fácilmente los problemas de su paquete si se produce alguno de los casos anteriores.Tenga en cuenta que: Worry-Free Purchase es un servicio de valor añadido ofrecido por Seel. No lo compre como artículo independiente.
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All Momcozy.com standard shipping rates and policies apply to all items when shipped to the United States, United Kingdom, Canada, Australia, Saudi Arabia, France, Germany, and some EU Countries including free shipping on qualifying orders. For other countries, please get in touch with our customer service before placing the order.
The time frame of order delivery is divided into two parts:
●Processing time: 1-2 business days
●Shipping time: 3-8 days (excluding weekends and holidays).
Respaldamos nuestros productos. Si no te encanta, los cambios y devoluciones son gratuitos durante 30 días, o los cambios están disponibles durante 60 días.
Return Unconditionally of Goods:
If you want to return the product for unconditionally within 30 days from the day you received the package, it’s available in the situation that the package is unopened and the product is not used. You need to return the full package and cover the shipping fee for returning the product. To complete your return, we require a receipt or proof of purchase from our official website.
Exchanges:
1. If you want to return the product for quality reasons verified by us within 60 days from the day you received the package, you can exchange it for a good-quality.
2. If you need to exchange your product for a different size/color,Items must be returned in their original packaging and unused. Once an exchange is initiated, you have 30 days to return your product and You are responsible for all shipping charges. Send us an email at support@momcozy.com to start the exchange process.
If you have any problems or malfunctions during use, please contact us at support@momcozy.com, and please allow up to 24 business hours for a response to your question.
At Momcozy, we want you to feel confident in your purchase. That's why we offer a 1-year warranty (2 years in EU) on most products with batteries, covering normal wear and tear. Simply keep your proof of purchase and contact us if you experience any issues within the warranty period. We'll work with you to find a solution, whether it's a repair, replacement, or refund.
Some exclusions apply, such as damage caused by misuse or unauthorized modification. For more details, please see our full warranty policy.
It was okay! Cheap and nice to know my package was covered.
Q
Quynlan
I recommend this product
Rated 5 out of 5 stars
4 days ago
5 Stars
Necessary!
EP
Emilee P.
Verified Buyer
I recommend this product
Rated 5 out of 5 stars
1 week ago
Security
Gives me a sense of security with delivering my packages
YG
Yukiko G.
Verified Buyer
I recommend this product
Rated 5 out of 5 stars
1 week ago
Very confortable
After reading the instructions, everything was easy. Easy to put on, very functional as it can be used hands-free. And it doesn't hurt at all. It feels more comfortable than baby sucking.