The Lactation Line Disclaimer and Consent

Disclaimer

The Lactation Line is intended to provide general breastfeeding education and lactation support guidance from qualified lactation professionals. Information provided through the hotline is educational and supportive in nature only and is not a substitute for in-person medical care, diagnosis, treatment, or emergency services.

Use of this hotline does not create anyclinician-patient, physician-patient, or fiduciary relationshipphysician-patient relationship and does not replace care from your own or your child’s physician, pediatrician, obstetric provider, midwife, or other licensed medical professional.

Our lactation consultants may provide general educational information and practical breastfeeding support based on the information you choose to share. Because consultations are conducted remotely and without a physical examination, recommendations may be incomplete and may not be appropriate for every.

 

If you or your baby has urgent symptoms, worsening pain, fever, signs of dehydration, breathing difficulty, poor feeding, low urine output, jaundice concerns, significant weight concerns, mastitis symptoms, or any other medical concern requiring prompt evaluation, contact your physician or seek urgent or emergency medical care immediately.

Product guidance provided through the hotline is for general education only and should not be interpreted as a guarantee of results. Pump output, comfort, flange fit, and milk removal can vary based on anatomy, physiology, postpartum stage, infant feeding patterns, and other clinical factors.

To protect privacy, please do not send sensitive photographs, videos, or health information unless specifically requested through an approved channel. Any photographs, recordings, or shared clinical information require your permission and will be handled in accordance with applicable privacy practices and professional confidentiality obligations.You are under no obligation to purchase any Momcozy product or service in order to receive support, and choosing not to purchase a product will not affect the support available to you.

Consent to Receive The Lactation Line Support

I understand that The Lactation Line provides general lactation education and support only and does not provide medical advice, diagnosis, or treatment or replace medical care for me or my baby. I consent to receive remote lactation guidance by phone, chat, or email, and I understand that I remain responsible for seeking care from my healthcare provider for any medical concerns and for seeking emergency medical care in the event of an emergency.

I acknowledge that any product information provided during the consultation is optional educational information only and that I am under no obligation to purchase any product.

I acknowledge that I have read and understood the Disclaimer above.